Shipping policy
- United States, United Kingdom, Canada, Europe, Korea, Taiwan, China, Japan, Singapore, Malaysia, Australia/New Zealand, United Arab Emirates ~ 7 to 21 business days.
- Brazil, Mexico, Venezuela, Norway, Sweden, Denmark, Finland, Netherlands, Germany, Philippines, Indonesia, India, Turkey, Saudi Arabia, Jordan, Bahrain, United Arab Emirates, and to all other countries ~ to 20-30 business days.
- Lebanon, Colombia, Dominican Republic, Kuwait, Russia, South Africa ~ 20 to 30 business days.
You will receive an email with your order information. If you do not receive an order confirmation email please check your spam mail or contact us at info@poshaffairsatelier.com. All items are delivered via DHL, FedEx, Aramex, UPS or equivalent (6-13 days)
Pro-tip: double-check your shipping address to avoid delays during delivery!
Order Processing times
Please note that Order processing time must be added on to shipping times, to get the total time taken for you to receive an order upon placing it. Order processing time is between 3-5 business days, and is used to check your order for quality assurance, packing, printing of shipping labels, and forwarding it to our shipping company for dispatch.
Lost or Damaged Items
In the unlikely event that your order is lost or arrives damaged, please contact our customer support team at customer - info@poshaffairsatelier.com. within 48 hours of receiving your order. We will work diligently to resolve the issue and ensure your satisfaction.
Change of Address
If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee address changes once an order has been shipped.
Returns and Refunds
For information regarding returns and refunds, please refer to our Returns and Refunds Policy.